Terms and Conditions for the @airasia Instagram Skytrax Sep 2026 Contest Giveaway

1. This @airasia Instagram Skytrax Sep 2026 Social Media Contest (“Contest”) is organised by AirAsia Next (Malaysia) Sdn Bhd (formerly known as Brand AA Sdn Bhd) (Company Registration No. 202101018103 (1418403-V))  (“Organiser” or “AirAsia”).

2. The Contest will be held for a period of two (2) days commencing from 12:00 (GMT+8) on 19 Sep 2026, and ending at 11:59 (GMT+8) on 21 Sep 2026 (“Contest Period”). The Organiser reserves the right to amend or extend the duration of the Contest at any time as it deems fit without prior notice and/or liability to any participants (“You” or “Participants”).

   
   Contest Requirements

3. To qualify for and participate in this Contest, Participants must fulfill all of the following requirements for the duration of the Contest Period (“Contest Requirements”):- 

   a. must be at least eighteen (18) years old on the date of entry and possess valid identification documents; 

   b. must be a resident of Malaysia and is located in Malaysia; 

   c. must have a valid and active Instagram account (set to ‘public’) for the duration of the Event Period; 

   d. must adhere to the Contest Mechanism as outlined hereunder; and

   e. must possess, or be willing to register for, an active and valid AirAsia Member account (free of charge) in order to receive and utilize the points for Prize booking.
   

4. Entry to the Contest is free of charge.

5. Participants who fulfill the Contest Requirements are eligible to participate in the Contest except for the following:
   a. Permanent and/or temporary staff or employees of the Organiser and its  affiliates; and

   b. Representatives and/or agents (including advertising & promotion) of the Organiser and its affiliates.
   

6. The Organiser reserves the right to disqualify without further notice any entry by Participants whose comment contains offensive, inappropriate and/or obscene elements or infringes on any third-party intellectual property rights. 

7. In the event there are less than five (5) Participants, the Organiser reserves the right to cancel the Contest with or without any further notice.
   
   Contest Mechanism

8. To participate in this Contest, the Participants must adhere to the following Contest Mechanism during the Contest Period (“Contest Mechanism”) to be eligible to win the Prize:

9. Each Participant shall only be entitled to one (1) valid entry. Any additional comment  posted by the Participant shall not constitute an additional entry to the Contest. 

10. Participants who provide incomplete entries or fail to abide by the Contest Mechanism will automatically be disqualified from the Contest without any further notice given and liability towards the Organiser.

11. Subject to the Terms and Conditions herein, only five (5) Participants who strictly follow the Contest Mechanism will be selected as the winner of this Contest (“Winners”) and may be eligible to win two (2) AirAsia return flights (standard seats) to a single chosen destination within the AirAsia network, subject to the condition that the destination must be serviced by a direct, point-to-point flight operated by AirAsia (excluding any transit, connection, or "Fly-Thru" routes) (“Prize”). For avoidance of doubt, any other costs and expenses, including but not limited to, airport taxes, fuel surcharges, regulatory fees, baggage allowance, travel insurance, accommodation cost or country visa application fees (if any) shall be borne by the respective Winner(s) and the Organiser shall not be responsible for any additional cost incurred by the Winner(s). 

12. The Prize will be fulfilled solely via the credit of AirAsia Rewards points. Upon the Winner’s selection and confirmation of an eligible direct flight destination, the Organiser will credit the equivalent number of AirAsia Rewards points required to redeem the selected return flights directly into the Winner's registered AirAsia member account. The Winner must complete the flight redemption booking immediately upon receipt of the points, failing which the points may expire or be clawed back, and the Organiser shall not be liable for any subsequent point fluctuations or seat unavailability or technical failures occurring during the Winner’s independent booking process on the AirAsia platform. 

13. Prize travel is subject to seat availability and must be redeemed within a specified booking window. Travel is not permitted during peak seasons, public holidays, and other blackout periods as determined by the Organiser. 
    
    Announcement of Winners

14. The Winners will be announced through @airasia Instagram account in the Contest comment section within five (5) working days from the end of the contest (“Winners Announcement Date”).

15. Once the announcement is made on the Winners Announcement Date, the Winners shall inform the Organiser on the acceptance of the Prize or any related communication through Instagram DM Redemption of the Prize shall be valid for a period of five (5) days commencing from the date they were informed via email ("Redemption Period"). The Prize redemption period cannot be extended once it has expired and the Prize shall be deemed surrendered and/or forfeited.

16. In the event the Winner is unreachable or fails to inform the Organiser on such acceptance within five (5) days after the Winners Announcement Date or fails eligibility checks, shall constitute a rejection of the Prize by the Winner(s) and the Organiser  reserves the right at its sole discretion to automatically disqualify the Winner without any further notice and/or assigning any reasons and to award the Prize to the next top Winner(s). In the event the Prize has been forfeited due to non-redemption, the Organiser’s decision shall be final and no correspondence nor complaint by any Participants thereafter shall be entertained.

17. Subject to these Terms and Conditions herein, the Prize is only claimable and can be utilised by the selected Winners. The Organiser may require proof of identity of the Winners and nothing herein prevents the Organiser under any circumstance to enquire, ascertain or investigate the identity of the Winners.

18. The Winners consent to use of his/her name, photograph or image and/or likeness (collectively referred to as “Likeness”) and their submitted entry content by the Organiser for editorial, advertising, promotional, marketing and/or other purposes relating to this Contest in perpetuity, across all media worldwide, without any further notice or compensation given. The Winners hereby grant the Organiser explicit consent under the Personal Data Protection Act to process and publicly publish their Likeness (and social media handle, where required) for these promotional purposes. The Winners agree to save and hold the Organiser, its officers, directors, agents, representatives, licensees and assigns harmless from any claim or liability in connection with the use of the Winners Likeness including but not limited to any alteration, processing, composition or publication of the Winners Likeness.

19. In the event the original Prize offered is not available, the Organiser reserves the right to substitute or replace the Prize with another prize with similar value. For avoidance of doubt, the Prize and its value shall be determined by the Organiser at its own discretion.

20. Every decision of the Organiser in relation to the Contest, including but not limited to the type of Prize and Winners are final, conclusive, binding and no further appeal, enquiry, complaint and/or correspondence shall be entertained by the Organiser.
    
    Miscellaneous

21. For avoidance of doubt, any other costs or expenses including but not limited to passports, visas, meals, hotel transfers, ground transportation, accommodation cost or any other personal expenses shall be borne by the respective Winner and the Organiser shall not be responsible for any costs or expenses incurred by the Winner in relation to the Contest and the utilisation of the Prize.

22. AirAsia reserves the right at its sole discretion to cancel, terminate, or suspend the Prize with or without any prior notice and/or assigning any reason. Such cancellation, termination or suspension by AirAsia shall not entitle the Winner(s) to any claim or compensation against AirAsia for any and/or all losses or damages suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.

23. The Prize is non-refundable, non-exchangeable, non-transferable, and is not redeemable for money, money’s worth or other prizes. The Prize is invalid for use if it is altered, tampered, transferred, purchased, sold, or prohibited by law.

24. AirAsia accepts no responsibility for any damage, loss (including but not limited to direct, indirect and consequential loss), liability, injury, inconvenience or disappointment incurred or suffered by the Winners in connection with the redemption of the Prize.

25. AirAsia shall not be liable for any failure to comply or for any delay in performing its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not limited to weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, epidemic and pandemic as pronounced by the World Health Organisation, inevitable accidents, supervening legislation or any other circumstances of whatsoever nature beyond the control of AirAsia.

26. This Contest is in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc. or Instagram. By participating, you hereby release Meta Platforms, Inc. and Instagram from any and all liability in connection with this Contest. 

27. By submitting an entry, each Participant represents and warrants that their submission is an original work and does not infringe on the intellectual property rights, privacy rights, or any other rights of any third party. 

28. In addition to the Terms and Conditions as specified herein, the Campaign’s General Terms and Conditions which can be found at https://www.airasia.com/aa/rewards/en/gb/campaign-general-terms-and-conditions.html (“General T&C”) shall also apply to this Contest. The General T&C may be amended from time to time, hence, the Participants are advised to review it periodically. In the event of any conflict or inconsistency between these Terms and Conditions and any terms and conditions set forth in the General T&C, these Terms and Conditions shall prevail.

29. These terms and conditions of the Contest are governed by the laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.

30. AirAsia reserves the right to alter any flight according to commercial and operational reasons. Please refer to AirAsia’s’ Terms & Conditions of Carriage in https://www.airasia.com/aa/about-us/en/gb/terms-and-conditions.html. 

31. For completion, the terms and conditions of this Prize is also subjected to the Flights General Terms and Conditions, Terms of Use, and AirAsia’s Privacy Statement, which are all available on www.airasia.com, and any other AirAsia’s policies available on https://www.capitala.com/corporate_governance.html. By participating in this Contest, you hereby explicitly consent to the collection, processing, and disclosure of your personal data by the Organiser in accordance with the aforementioned AirAsia’s Privacy Statement for the purposes of managing, administering, and promoting this Contest.